Frequently Asked Questions

1How do I maintain my polished concrete floor?
The FGS Permashine Owner’s Manual explains the floor treatment process that your floor has received and suggests a few low cost ways to maximize its benefits.
2How do I maintain my coated floor?
The Coatings Maintenance Guide explains proper maintenance and intervals which will increase the life and maintain the appearance of your new coated floor.
3How should my concrete be poured for polishing?
Refer to the concrete specifications for Polished Floors.
4How should my concrete be poured for stained floors?
Refer to the concrete specifications for Stained Floors.
5Why should I resurface my concrete instead of just ripping up my concrete and repouring?
6How slippery are your floors?
7What type of cleaner should I use on my coated floors?
A neutral PH cleaner.
8What type of cleaner should I use on my polished floors?
Water or polished concrete conditioner; NEVER use anything caustic.
9What Warranty Terms & Conditions does Floorcare USA provide?
Our standard Warranty and Terms & Conditions can be found here. If your project needs a custom Warranty package or modified Terms & Conditions, Floorcare USA can work with to meet your project's requirements. Contact Dan Koutecky at (262) 786-0770 Ext. 115 or via email at dan.koutecky@floorcare-usa.com